FAQs

  • General
  • Booking Related
  • On Tour
  • ROE

General

General

We do provide the leave travel certificate, subject to your intimation to us about your requirement at the time of booking the tour itself.
  • Walking into any one of our office and meeting a Sales Executive.
  • Calling our toll-free number.
Domestic holiday can be booked even 1 day prior to departure, provided you walk in to any of our branches. International holidays booking lead time will be based on the country one wants to travel to. Countries providing on arrival VISA's can we booked 24 to 48 hours prior.
Services ranging from, Air Ticket, Hotel accommodation, airport/train station transfers, sightseeings, excursions, VISA, Insurance etc can be booked under this type of holiday. An individual service or a combination of one or more service.
No, there is no restriction on the number of people traveling.
When one plans and books his holiday as per his requirement, rather than booking a Group Tour/Fixed Departure, it is called a Free Individual Traveler or a Tailor Made or a Customized Holiday. The person gets to travel as per his travel plan, dates, destinations etc.
  • For Domestic its mostly breakfast and dinner.
  • For International it is breakfast.
We highly recommend you to carry sufficient medicines along with you on tour. While packing, distribute them evenly in different bags to ensure that you have some medicine with you incase there is any delay in getting baggage or loss. However you do get medicines on tour but your doctors prescription for the same is a must.
While on tour, you can be in touch with your family and friends through a local calling card or local sim card as you may deem fit and desirable. You have to carry your mobile handset. We are not responsible for any charges levied by the international local authorities neither shall be responsible for loss of your mobile handset.
Yes, airlines have provision but it is limited hence you need to inform us at the time of booking. Few airlines also have certain charges for wheel chair. Wheelchair is subject to availability and at the discretion of the airline.

Yes, you can bring your own wheel chair and move at most of the sightseeing places but a qualified companion must accompany guest who are traveling on wheelchair.

Yes, if the group is of more than 15 Adults, then depending upon the estination and travel there can be group benefits available.

  • Land Package: Includes your hotel accommodation, transfers and sightseeings, a combination of any two or more of these service or only one stand alone service.
  • Air Tickets
  • VISA
  • Insurance You can book any one of these services or a combination of them.

Yes, we do. Subject to your intimation to us about your requirement at the time of booking.

Yes, in case of force majeure events.

Booking Related

Booking Related

Yes, depending on the airlines which you are traveling on. Few airline charge additional for booking a window sheets as well.
Yes, there are are, depending upon the period one books for.
  • Domestic: Valid, govt. issued photo ID.
  • International: Valid, passport copy.
Yes, but it depending on cancellation/modification conditions, refer to the terms and conditions copy.
Cash, Cheque, DD, debit card, credit card or online transfers(NEFT) can be used to make payments, depending on govt. regulations.
Yes, that can be done.
At the time of booking you need to pay the 50% of the land package cost, 100% of the airfare and VISA. This might vary depending upon the lead time available from the day of booking and the tour departure date.
It is advisable to acquire adequate Overseas Travel Insurance cover for rotection from any possible risks such as damage, loss, accident or injury to life etc on tour. For Europe and Dubai tours, the insurance is included in the tour price for those aged up to 59 years for the duration of the tour. Guest above 59 years of age will have to pay the difference on the insurance premium as applicable.
Yes, you can get a refund after deducting the Visa application fees and ancellation charges, if any.

On Tour

On Tour

It is a standard room, which is provided, however, depending upon your requirement, the room category can be ungraded at additional cost.
  • For international, breakfast is included.
  • For domestic, depending upon the sector, breakfast and dinner or only breakfast is included.
Yes, you can bring your own wheel chair and move at most of the sightseeing places but a qualified companion must accompany guest who are traveling on wheelchair.
We have a wide range of products which are designed as leisurely paced to medium paced to fast. Most of the tours are medium to fast pace as we cover maximum must see sight-seeings, we do not have optional sight-seeings. Also as this a customized tour, you can choose your own pace for the tour.
Yes, you can. For accommodation you can directly deal with the hotel and for flight tickets you can contact the person from whom you have booked the tickets.

ROE

ROE

You can carry cash but we advise you to carry American Express Travelers Cheques as it is accepted around the world. It is safer than cash and if lost or stolen can be replaced worldwide, usually within 24 hours. Travelers Cheques also enable you to budget, track and control your travel expenses easily. Also, we have Forex Card which is a magnetic strip based Prepaid Card usually introduced in partnership with Visa International or Master Card International, which offers you a convenient and secure way to carry your foreign exchange.

As per RBI circular, the Basic Travel Quota (BTQ) per financial year is US$ 10000 per person for private visit and US$ 25000 for business visit.

USD / EURO are universally accepted currencies and easily exchangeable in any part of the world. No need to carry multiple currencies. You can carry theilocal currency of the visiting country worth $50 for miscellaneous expenses and if in emergency.
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